BAI - About BAI

About BAI

Founded in November 14th, 1996, BAI is today a dynamic Bank using the most modern technologies in the marketplace.

BAI pays particular attention to efficiency and personalized approach on the market, and works to become an indispensable partner to its customers.

It strives to be attentive and to fulfill the needs of the clients of the market segmentation of its business, offering innovative solutions to support small and medium enterprises while being also the Bank of reference to large Corporations in the country.

We have a solid team with dedicated and empowered professionals.

This way we can guarantee our presence on the national and international market.

We offer you a range of 909 points of service in Angola, with 709 BAI banking agents, 156 branches, 07 Business Service Centers, 11 posts for customers service, 2 Premium Services Centers, 23 ATM Centers and 1 electronic channel, BAI Directo.

Internationally, the Bank is present in Portugal, through BAI Europa, in Cape Verde through BAI Cabo Verde, and partnerships that ensure our businesses in São Tomé and Principe.

BAI bets in a diverse and distinctive offer, according to the financial needs of its customers.

The creation of differentiated value propositions is based on constant development of our products and services, but also the adoption of segmentation criteria adjusted to customers ' characteristics.

Awards and recognition:

Best Corporate Governance Award in 2024 by World Finance
Ten (10) times considered the Best Bank in Angola by Euromoney Magazine (2012, 2013, 2014, 2016, 2017, 2018, 2019, 2021, 2023 and 2024)
Best Bank in Social Responsibility by Euromoney Magazine (2024)
Sirius Award for Company of the Year - Financial Sector (2024)
Three times considered the Best Bank in Angola by Global Finance (2021, 2022, 2023
Six (6) times considered the Safest Bank in Angola by Global Finance (2017, 2018, 2019, 2020, 2022, 2023)
Best Bank with Digital Solutions in Angola and Best Bank for Small and Medium Enterprises in Angola by Euromoney (2023)
Bank with the highest Customer Satisfaction and Trust Index by Markest and Mira (2020)
Best Digital Bank in Angola by Global Finance 2018
Three times considered the No. 1 Bank in Angola in terms of assets by The Banker magazine (2013, 2017 and 2018)
Best Commercial Bank and Best Innovation in Retail Banking in 2017 by International Bank magazine
Sirius Award for the Best Report & Accounts in the financial sector in 2015
Sirius Award for the Company of the Year in the financial sector in 2015
Sirius Award for the Company of the Year in the financial sector in 2012
Sirius Award for the Best Human Capital Development Program in 2012
Best Bank in Angola, nominated by World Finance Banking magazine in 2012
Best Commercial and Investment Bank in Angola, nominated by World Finance Banking magazine in 2010