About BAI

Founded in November 14th, 1996, BAI is today a dynamic Bank using the most modern technologies in the marketplace.

BAI pays particular attention to efficiency and personalized approach on the market, and works to become an indispensable partner to its customers.

It strives to be attentive and to fulfill the needs of the clients of the market segmentation of its business, offering innovative solutions to support small and medium enterprises while being also the Bank of reference to large Corporations in the country.

 

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We have a solid team with dedicated and empowered professionals.

This way we can guarantee our presence on the national and international market.
We offer you a range of 564 points of service in Angola, with 367 BAI banking agents, 157 branches, 07 Business Service Centers, 11 posts for customers service, 2 Premium Services Centers, 19 ATM Centers and 1 electronic channel, BAI Directo.



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Internationally, the Bank is present in Portugal, through BAI Europa, in Cape Verde through BAI Cabo Verde, and partnerships that ensure our businesses in São Tomé and Principe.

BAI bets in a diverse and distinctive offer, according to the financial needs of its customers

The creation of differentiated value propositions is based on constant development of our products and services, but also the adoption of segmentation criteria adjusted to customers specific needs.

Awards and recognition:

  • Best Commercial and Investment Bank in Angola, nomination given by World Finance Banking magazine in 2010

  • Sirius Award for Company of the Year in the financial sector in (2012, 2015, 2023)

  • Sirius Award for Best Human Capital Development Program in 2012

  • Best bank in Angola, nomination given by World Finance Banking magazine in 2012

  • Sirius Award for the Best Financial Report & Accounts in the financial sector in 2015

  • Best Commercial Bank and Best Innovation in retail banking in 2017 by International Bank magazine

  • Best Digital Bank in Angola in 2018

  • Three times considered as the No. 1 Bank in Angola in terms of assets by The Banker magazine (2013, 2017, 2018)

  • Four consecutive times considered by Global Finance magazine as the safest bank in Angola (2017, 2018, 2019, 2020)

  • Nine times considered the Best Bank in Angola by Euromoney Magazine (2012, 2013, 2014, 2016, 2017, 2018, 2019, 2021 and 2023)

  • Bank with the highest Customer Satisfaction and Confidence Index by Markest and Mira (2020)

  • Three times considered the Best Bank in Angola by Global Finance (2021, 2022, 2023)

  • Twice considered the Safest Bank in Angola by Global Finance (2022, 2023)

  • Best Bank with Digital Solutions in Angola and Best Bank for Small and Medium-sized Companies in Angola by Euromoney (2023)


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