Still got some questions?
Contact our customer service:
Ico Callcenter@1X
(+244) 222 693 890 (+244) 226 420 990

If you need help with BAI Directo or with any of your cards, contact:

Ico Doc@1X
(+244) 924 100 100

For information related to BAI Directo or want to report a situation

Ico Card@1X
(+244) 222 641 849

Exclusive to subjects related to debit cards (service provided by Call Center EMIS)

Ico Plane@1X
(+202) 333 314 44

For subjects related to VISA Cads (service provided by Call Center VISA) abroad.

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Additionally,
You may also contact through:
  • e-mail:  apoio.cliente@bancobai.ao

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